NSSC not only sells its stainless steel products but provides customers with solution based on its knowledge and experiences. In order to meet customers’ detailed requirements, NSSC gives supports from selection of adequate grades and materials to how to use and process them.
Four circulating steps to satisfy customers’ requirements are,
1. to clarify the subjects to be solved together with customers
2. to make adequate proposals to solve subjects
3. to discuss with customers about detailed planning to execute such proposals
4. to execute agreed planning and realize customers’ requirements
Above steps are circulative ones to support and take care of customers for further development.
Technologies are from knowledge as the producer specialized for stainless steel, and also from experiences accumulated respectively during the business period in Nippon Steel and Sumitomo Metals.
Also, relationship with Nippon Steel & Sumitomo Metal Corporation and the university research laboratories allows NSSC to pursue further innovation.